VoIP

Welcome to SoftVoipIS, your trusted provider of Cisco Voice Network and Collaboration services. We offer a wide range of services, including Cisco Collaboration services for voice and video, both on-premises and on the cloud. Our expertise lies in the following technologies and platforms:

  • Cisco Unified Voice Communication Call Control / Cisco Call Manager or CUCM. This platform is the backbone of Cisco’s voice and video communications, providing call processing, signaling, and advanced features such as call forwarding, call hold, and call waiting.
  • Cisco Unity Connections: This platform provides unified messaging services, including voicemail, email, and fax messages in a single inbox. It also offers features such as speech recognition, text-to-speech, and text-to-email.
  • Contact Center platform: We specialize in UCCX, UCCE, PCCE amd Webex Contact Center platforms, which offer advanced call routing, queuing, and management capabilities. These platforms can be integrated with a range of third-party systems to provide a seamless customer experience.
  • Cisco Unified Border Element: This platform provides advanced session management and protocol interworking capabilities, enabling seamless connectivity between different networks and endpoints.
  • Cisco TelePresence Suite: We specialize in TMS, which provides centralized management of Cisco’s TelePresence endpoints, including scheduling, monitoring, and troubleshooting.
  • Cisco VCS Expressway: This platform provides secure remote access for voice, video, and collaboration services, enabling users to connect to Cisco’s platforms from any device, anywhere.
  • Cisco Presence or Jabber: We offer deployment and management services for Cisco’s collaboration tools, including Jabber, which provides presence, instant messaging, voice, and video services in a single, integrated application.
  • Cisco Unified Voice Communication Call Control / Cisco Call Manager or CUCM. This platform is the backbone of Cisco’s voice and video communications, providing call processing, signaling, and advanced features such as call forwarding, call hold, and call waiting.
  • Cisco Unity Connections: This platform provides unified messaging services, including voicemail, email, and fax messages in a single inbox. It also offers features such as speech recognition, text-to-speech, and text-to-email.
  • Contact Center platform: We specialize in UCCX, UCCE, PCCE amd Webex Contact Center platforms, which offer advanced call routing, queuing, and management capabilities. These platforms can be integrated with a range of third-party systems to provide a seamless customer experience.

At SoftVoipIS, we’re committed to providing high-quality services that help our clients achieve their goals. Whether you’re looking for on-premises or cloud-based solutions, we have the expertise and experience to help you succeed. If you’re interested in learning more about our services, please don’t hesitate to get in touch with us. We would be happy to answer any questions you may have and provide you with a free consultation to discuss your needs.